One of the leading Business Process Outsourcing (BPO) firm in the country, Transcom Asia sets to expand operation in Bacolod starting August 1.


Transcom City Bacolod will hire 2,000 call center agents to fill in their 1,000-seat facility located at the Transcom City Complex which also has sports, recreational and wellness facilities for employees.

The good news was shared by Transcom officials last July 15 during the firm’s media launched.

"We have arrived. The plan has been in the making for more than a year," says Transcom Philippine manager, Siva Subramaniam as he introduced the group of about 30 initial hires, who are now being trained to man its Bacolod operations.

Subramaniam added that Transcom Center Bacolod is expected to be “fully finished by the end of 2009”.

Duncan Cowie, regional general manager for North America and Asia Pacific, said that Transcom Center Bacolod will be inaugurated in October. It will be the 14th site to be accredited by the Philippine Economic Zone Authority in Bacolod, and once issued a presidential proclamation, will be the eighth information technology zone in the city.

As of this writing, Transcom Asia has 3,200 employees at its 2,200-seat facility in Pasig. The firm’s workforce increased five times since they started operations early last year, when they only had 700 employees.